Hello again,

I am currently investigating the use of Nirvanix or S3 for an application that would require the upload of relatively small (under 50k) files, every 5-60 seconds. If my calculations are correct, Nirvanix currently has the better option for this since it has no per-transaction fee, it only charges for data in/out.

The question is: are there any guarantees that this model will be kept? We plan to deploy to about 100 embedded systems that will be very hard to upgrade once deployed, so we have to make sure that we're not hit with a pricing change 2 months from now, making the system considerably more expensive. This is what happened to S3 when they changed their pricing model and while I understood their reasons for this I totally hated the short notice and the fact that they broke a lot of business models that they knew people were using on their network.

 Thank you,

Razvan

 While pricing is always subject to change, we will do our best to keep our pricing plans at a level that both makes sense and allows you reduce your business risks.  For your example, since we already charge for bytes being uploaded / downloaded the chances of us charging for individual calls would be fairly remote.

We try to be sensitive to your profitability since your success is ours as well, so when there is a change that affects existing customers we try to let everyone know who will be affected as soon as we know and its confirmed.  Please feel free to contact customersupport@nirvanix.com if you wish to discuss this further or so we can work more closely with you on any of these or any other issues or concerns.

Regards,
    Barry R.